Privacy Policy for atlas housing care LLC

Effective Date: January 1st 2024

atlashousing care LLC We respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or using our services. It also outlines your options, including text communication preferences. By using our website, you agree to the practices described in this policy.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

            •           Full name

            •           Email address

            •           Phone number

            •           Physical address

            •           Any details shared through contact forms, inquiries, or other interactions

B. Non-Personal Information

We automatically collect certain technical information, such as:

            •           IP address

            •           Browser type and version

            •           Operating system

            •           Website usage data (e.g., pages visited, time spent on the site)

C. Communication Preferences

When you opt-in to receive text messages, we collect your mobile number and preferences to provide updates, reminders, or other service-related information.

D. Protected Health Information (PHI)

If applicable, we may collect PHI to provide housing stabilization and other services, in compliance with HIPAA and other relevant laws.

2. How We Use Your Information

We use the information collected to:

            •           Provide the services you request

            •           Respond to your inquiries or feedback

            •           Improve our website and user experience

            •           Communicate important updates, including via email or text messages (if you opt-in)

            •           Ensure compliance with legal requirements, including Fraud, Waste, and Abuse (FWA) prevention

3. Text Message Opt-In and Preferences

A. How to Opt-In

You can choose to receive text updates by providing your mobile number and agreeing to our terms during sign-up or service interactions.

B. Text Message Usage

Text messages may be used to:

            •           Confirm or remind you of appointments

            •           Share service-related updates

            •           Notify you of urgent or time-sensitive matters

C. Opt-Out Option

You can opt out of receiving text messages at any time by replying “STOP” to any message or contacting us directly at [contact@atlashousingcare.com. Standard messaging rates may apply.

4. Fraud, Waste, and Abuse (FWA) Policy

A. Our Commitment

Atlas housing care LLC is committed to preventing Fraud, Waste, and Abuse in all operations. This includes:

            •           Fraud: Intentional misrepresentation for personal gain

            •           Waste: Unnecessary use of resources

            •           Abuse: Practices that lead to improper billing or service delivery

B. FWA Prevention Measures

            •           Training staff to recognize and prevent FWA

            •           Regular audits and monitoring

            •           Investigating all suspected FWA incidents promptly

C. Reporting FWA

To report suspected FWA, contact us at:

            •           Email: contact@atlashousingcare.com        •           Phone: +19527694438

5. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance functionality and analyze usage patterns. Cookies help us:

            •           Recognize returning users

            •           Track site performance and visitor behavior

You can manage cookie settings in your browser preferences.

6. Sharing Your Information

We do not sell your personal information. We may share it in the following cases:

            •           Service Providers: With trusted vendors who perform tasks on our behalf (e.g., hosting, payment processing)

            •           Legal Compliance: To comply with laws or protect rights in FWA investigations or other legal matters

            •           Business Transfers: In case of a merger, acquisition, or sale of assets

7. Data Security

We implement security measures to protect your information from unauthorized access or loss, including:

            •           Encryption of sensitive data

            •           Restricted access to PHI and personal data

            •           Routine security audits and system updates

No system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights and Choices

You have the right to:

            •           Access, correct, or delete your personal information

            •           Opt out of marketing or text communications

            •           Request a copy of your data

To exercise your rights, contact us at contact@atlashousingcare.com.

9. Retention Policy

We retain personal information only as necessary to fulfill service obligations, comply with legal requirements, and prevent FWA.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the law. Updates will be posted with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to opt-out of communications, please contact us:

Atlas housing care LLC

Address : 400 S 4th StMinneapolis, MN 55415

Phone: +19527694438

Email: contact@atlashousingcare.com

By using our website, you consent to this Privacy Policy, including any text communications you have opted into.